The first of these is the very annoying handling of login sessions. I frequently use the "simplified login" option, that only requires your account number and PIN, no additional security code needed. In this mode, you can pretty much only view accounts and transfer money between your own accounts. This is a nice little feature. The weird part starts when you've logged in, closed the tab for a while and then return to log in again. The session has timed out by then, so you get the login prompt. Fine, I log in again. What happens then? You get forwarded to a page that says "you have been logged out because of extended inactivity", and then you get transfered back to the login page, where you have to enter you credentials again. But I just bloody entered them! Either they should show you the "logged out" message straight away when you get there (on the same page as the actual prompt, of course), or just accept the fact that I just submitted completely valid credentials and just log me the fuck in.
Another thing that really sucks with Nordea online banking is that I pretty much don't have a real VISA any more. I have a gimped VISA. A VISA for kids. The reason for that is they've decided to connect their cards to some sort of security system that requires me to use my banking security dongle every time I want to make a purchase online. Yeah, that's really handy! Forget just being able to buy stuff using my VISA, now I have to carry that dongle around with me wherever I go. Thankfully, it mostly applies to some Swedish sites. I can still get stuff off of iTunes, Beatport etc without that hassle. I've been using my VISA online for 10+ years and never once got ripped off. User stupidity is the reason for credit card theft, not lacking security. Don't make me suffer for the mistakes of the moronic part of the userbase.
Good god. Who does the thinking over at Nordea?
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